Terms of Service

For purposes of these Terms:

• "Company," "Rideshare Rentals," "we," "us," or "our" means Rideshare Rentals.
• "Website" means the Rideshare Rentals website and related webpages.
• "Driver," "Renter," "Customer," "you," or "your" means the individual who accesses the website, submits an inquiry or application, or receives or uses a vehicle or service.
• "Vehicle" means any motor vehicle made available through Rideshare Rentals or through a vehicle owner, partner, dealer, or other provider associated with the service.
• "Services" means the vehicle rental, vehicle-use, referral, administrative, support, or related services offered or arranged by Rideshare Rentals.
• "Agreement" means any separate written or electronic vehicle rental, lease, vehicle-use, or service agreement entered into between the applicable parties.
• "Third-Party Platform" means an independent rideshare, delivery, transportation, or gig-work platform, including platforms such as Uber, Lyft, DoorDash, Instacart, Skip the Dishes, Amazon Flex, or similar services.

The Rideshare Rentals website is provided to help individuals learn about available vehicle options and request information or a quote. You agree to use the website only for lawful purposes. You must not:

• Use the website for fraudulent purposes
• Submit false or misleading information
• Attempt to gain unauthorized access to the website or its systems
• Interfere with website operation
• Upload malicious software
• Scrape or copy website content for unauthorized purposes
• Impersonate another person
• Use the website to violate applicable laws

You must provide accurate information when submitting an inquiry, application, or other request. Eligibility for a particular vehicle or service may depend on requirements established by Rideshare Rentals, the vehicle owner, insurer, financing provider, rideshare or delivery platform, or applicable law. The minimum driver age and other eligibility requirements will be communicated as part of the applicable vehicle or service agreement. Meeting the eligibility requirements for Rideshare Rentals does not guarantee approval by a third-party rideshare or delivery platform.

Submitting an online form does not guarantee that a vehicle will be provided. Rideshare Rentals may review information provided by an applicant to determine whether the applicant qualifies for a vehicle or service. We may request additional information reasonably necessary to complete the application or establish eligibility. Applicants are responsible for providing accurate, current, and complete information. Providing false, incomplete, or misleading information may result in an application being declined or an agreement being terminated.

Vehicle availability is not guaranteed. Vehicles shown on the website may be examples of vehicles that may be available and are not necessarily available at the time you submit an inquiry. Vehicle make, model, year, colour, mileage, and other characteristics may vary. A vehicle will only be considered reserved or assigned when confirmed through the applicable agreement or written confirmation. Rideshare Rentals does not guarantee that a particular vehicle shown on the website will be available when you apply.

Vehicles are provided in accordance with the condition documented at the beginning of the applicable vehicle agreement. The driver is responsible for promptly reporting any newly discovered damage, mechanical problems, warning lights, or safety concerns. Drivers must not knowingly operate a vehicle that is unsafe or that has a serious mechanical or safety issue. If a safety-related issue occurs, the driver should stop operating the vehicle when reasonably necessary and contact the appropriate support or emergency service.

Vehicles may be used for lawful personal, rideshare, passenger transportation, delivery, or other approved work purposes where permitted by the applicable agreement, insurance policy, and applicable law. The driver must comply with:

• Alberta laws
• Applicable municipal bylaws
• Traffic laws
• Insurance requirements
• The vehicle agreement
• Rideshare platform requirements
• Delivery platform requirements
• Any restrictions communicated by Rideshare Rentals or the vehicle provider

Where permitted, drivers may use the vehicle for multiple rideshare or delivery platforms. Examples may include:

• Uber
• Lyft
• Uber Eats
• DoorDash
• Instacart
• Skip the Dishes
• Amazon Flex
• Other applicable delivery or gig-work platforms

Rideshare Rentals is not affiliated with, endorsed by, or owned by these third-party platforms unless expressly stated otherwise. Drivers are responsible for meeting each platform's independent requirements. Approval for a vehicle through Rideshare Rentals does not guarantee acceptance or continued eligibility by any third-party platform.

The driver must hold a valid driver's licence appropriate for the intended use of the vehicle. The driver must not operate the vehicle:

• With a suspended or invalid licence
• While prohibited from driving
• While impaired
• In violation of applicable traffic laws
• In a manner that violates the applicable insurance policy

The driver is responsible for immediately informing Rideshare Rentals of any suspension, cancellation, restriction, or material change affecting their ability to legally operate the vehicle.

Insurance coverage is provided or arranged according to the applicable vehicle agreement and insurance policy. The specific coverage, limits, exclusions, deductibles, and conditions applicable to a particular vehicle are governed by the applicable insurance policy and agreement. Nothing on this website should be interpreted as expanding, replacing, or modifying the terms of an insurance policy.

Drivers must comply with all insurance requirements. A driver must not use the vehicle for a purpose that is excluded by the applicable insurance coverage. Drivers must immediately report accidents, claims, loss, theft, or other incidents in accordance with the applicable agreement and insurance requirements. Alberta law requires motor vehicles operated on Alberta highways to be insured, and Alberta has specific automobile insurance rules and approved endorsements relating to rented vehicles.

Where stated in the applicable vehicle agreement, routine maintenance, repairs, and oil changes are included. Drivers are responsible for promptly reporting maintenance issues and following reasonable maintenance instructions. Drivers must not knowingly continue operating a vehicle when doing so could cause additional damage or create a safety risk. Unauthorized repairs or modifications may not be reimbursed unless approved in advance.

Where oil changes and preventative maintenance are included in the applicable agreement, the driver must cooperate with reasonable maintenance scheduling requirements. Drivers must not intentionally delay required maintenance. Failure to maintain the vehicle as required may result in the driver being responsible for damage caused by neglect or misuse, subject to the applicable agreement.

Where the applicable vehicle agreement provides for unlimited mileage, the driver may use the vehicle without a mileage limit, subject to the terms of the agreement. Unlimited mileage does not authorize prohibited, illegal, abusive, or unauthorized use of the vehicle.

Only drivers authorized under the applicable agreement may operate the vehicle. The renter must not allow another person to operate the vehicle unless that person is expressly authorized. Allowing an unauthorized person to operate the vehicle may result in termination of the agreement and may affect insurance coverage.

Unless expressly authorized in writing, the vehicle must not be used for:

• Illegal activities
• Racing
• Speed contests
• Off-road driving
• Towing where not authorized
• Transporting hazardous materials where prohibited
• Carrying passengers or goods in violation of applicable law
• Driving while impaired
• Driving while prohibited or suspended
• Unauthorized commercial use
• Unauthorized sub-rental
• Any activity excluded by the applicable insurance policy
• Any use that creates an unreasonable risk of damage to the vehicle or others

Smoking and vaping are not permitted inside the vehicle. If smoking or vaping results in an odor, contamination, or cleaning requirement, the driver may be responsible for reasonable cleaning or restoration costs in accordance with the applicable agreement.

The driver is expected to keep the vehicle reasonably clean and in good condition. Excessive dirt, stains, odors, garbage, or other unreasonable contamination may result in reasonable cleaning charges where permitted by the applicable agreement.

The driver is responsible for traffic tickets, parking tickets, tolls, photo radar or camera-related charges, penalties, impound costs, and other charges arising from the driver's use of the vehicle, except where the applicable agreement or law provides otherwise. The driver is also responsible for complying with all applicable parking and traffic regulations. Where Rideshare Rentals or a vehicle provider receives a charge attributable to the driver's use of the vehicle, the driver may be responsible for the underlying charge and any reasonable administrative costs permitted by the applicable agreement.

The driver must immediately report any accident, collision, theft, vandalism, or significant damage involving the vehicle. The driver must cooperate with police, insurance providers, Rideshare Rentals, vehicle owners, and other authorized representatives. The driver must not admit liability or make unauthorized settlement arrangements on behalf of Rideshare Rentals or the vehicle owner. The driver must provide accurate information about the incident.

If a vehicle breaks down or develops a serious mechanical problem, the driver should move to a safe location when possible and contact the appropriate assistance provider or Rideshare Rentals. Drivers should not attempt repairs beyond their ability or authorization. Emergency situations should be reported to emergency services where appropriate.

Payment terms are established in the applicable vehicle or service agreement. The driver agrees to make required payments when due. Failure to make required payments may result in suspension or termination of the vehicle agreement and may result in the vehicle being required to be returned. Any applicable fees, charges, taxes, or other amounts will be disclosed through the applicable agreement or payment process.

Applicable GST and other legally required taxes may apply to services or charges. Taxes will be charged where required by law.

Where the applicable offer states that no deposit is required, no deposit will be required as a condition of that offer, subject to the terms of the applicable agreement. A no-deposit offer does not eliminate the driver's responsibility for amounts legitimately owed under the applicable agreement, including damage, unpaid amounts, tickets, or other charges for which the driver is legally responsible.

Where the applicable offer states "Love It or Cancel Anytime," the applicable agreement may be cancelled in accordance with its cancellation terms. Rideshare Rentals may suspend or terminate access to a vehicle or service where permitted by the applicable agreement or law, including where:

• Payments are not made
• The driver violates the agreement
• The driver provides false information
• The vehicle is misused
• The vehicle is operated unlawfully
• Insurance requirements are violated
• An unauthorized driver operates the vehicle
• The driver engages in unsafe conduct
• The vehicle is not properly maintained
• Continued use creates an unreasonable risk

When the applicable agreement ends or the vehicle is otherwise required to be returned, the driver must return the vehicle in accordance with the agreement. The vehicle should be returned:

• At the agreed location
• At the agreed time
• With the required fuel level
• With all keys and equipment
• In reasonably maintained condition, subject to ordinary wear and tear

Failure to return the vehicle as required may result in additional charges and other remedies available under the agreement and applicable law.

If a vehicle is not returned as required by the applicable agreement, Rideshare Rentals or the vehicle owner may take lawful steps to recover the vehicle. All recovery actions will be conducted in accordance with applicable Alberta law.

Rideshare Rentals may provide links or references to third-party websites, applications, rideshare platforms, delivery platforms, insurers, vehicle providers, or other services. These third parties operate independently. Rideshare Rentals is not responsible for:

• Third-party websites
• Third-party applications
• Third-party policies
• Third-party insurance coverage
• Third-party eligibility decisions
• Third-party account suspensions
• Third-party service interruptions

Drivers are responsible for reviewing the terms and policies of third-party services they use.

We make reasonable efforts to provide accurate information on our website. However, vehicle availability, pricing, vehicle specifications, service offerings, and other information may change. Website information should not be interpreted as a guarantee that a particular vehicle, price, service, or arrangement will be available. The applicable written agreement controls the specific terms of a vehicle arrangement.

The Rideshare Rentals website and its original content, design, graphics, logos, text, and other materials are owned by or licensed to Rideshare Rentals unless otherwise indicated. You may not reproduce, modify, distribute, publish, or commercially exploit website content without permission, except where permitted by law.

Your use of this website is also subject to our Privacy Policy. Our Privacy Policy explains how Rideshare Rentals collects, uses, discloses, retains, and protects personal information.

To the maximum extent permitted by applicable law, Rideshare Rentals and its service providers will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from the use of the website or services. Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable Alberta or Canadian law. Any limitation of liability applies only to the maximum extent permitted by applicable law.

The website is provided on an "as available" basis. While we make reasonable efforts to maintain accurate and reliable information, we do not guarantee that:

• The website will always be available
• The website will be uninterrupted
• The website will be error-free
• All information will always be current
• A particular vehicle will be available
• A particular service will be available
• A third-party platform will accept a driver
• A driver will earn any particular amount of income

Nothing on the website constitutes a guarantee of earnings or employment.

Rideshare Rentals does not guarantee that a driver will earn a particular amount of money by using a vehicle for rideshare, delivery, or other gig work. Driver earnings depend on many factors, including:

• Hours worked
• Demand
• Platform rates
• Driver performance
• Fuel costs
• Operating expenses
• Location
• Market conditions
• Third-party platform policies

Any examples of potential earnings are illustrative only and should not be interpreted as guaranteed income.

Using a vehicle for rideshare or delivery work does not create an employment relationship between the driver and Rideshare Rentals unless expressly stated in a separate written agreement. Rideshare Rentals does not guarantee employment, contracts, or acceptance by any rideshare or delivery platform.

To the maximum extent permitted by applicable law, you agree to be responsible for losses, claims, damages, liabilities, costs, or expenses arising from your unlawful, negligent, unauthorized, or prohibited use of a vehicle or website, or from your violation of these Terms or the applicable vehicle agreement. Nothing in this section requires you to indemnify Rideshare Rentals for liability caused by Rideshare Rentals' own conduct where such indemnification would be prohibited by law.

These Terms are governed by the laws of the Province of Alberta and the applicable laws of Canada. Any dispute relating to these Terms or the services provided by Rideshare Rentals will be subject to the applicable laws and courts of Alberta, subject to any mandatory consumer protection or other legal requirements that provide otherwise.

If you have a concern or dispute, please contact Rideshare Rentals first so that we can attempt to resolve the issue informally.

Email: info@ridesharerentals.ca
Phone: 855-945-5190

Nothing in these Terms prevents a consumer from exercising any statutory rights or remedies available under applicable Alberta or Canadian law.

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be modified or interpreted to the minimum extent necessary to make it enforceable. The remaining provisions will continue in effect.

If Rideshare Rentals does not immediately enforce a provision of these Terms, that does not mean that Rideshare Rentals has waived its right to enforce that provision later. A waiver must be expressly provided to be effective.

These Terms, together with the applicable vehicle agreement, Privacy Policy, and any other written terms expressly incorporated into the applicable agreement, constitute the applicable agreement concerning use of the website and services. If there is a conflict between these website Terms and a specific written vehicle agreement, the specific vehicle agreement will govern the vehicle arrangement to the extent permitted by law.

Rideshare Rentals may update these Terms from time to time. When material changes are made, the updated Terms will be posted on this page and the "Last Updated" date will be changed. Your continued use of the website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law. For a specific vehicle agreement, the terms applicable to that agreement will be governed by the agreement itself.

If you have questions about these Terms of Service, contact:

Rideshare Rentals
Email: info@ridesharerentals.ca
Phone: 855-945-5190