Privacy Policy

For purposes of this Privacy Policy:

• "Company," "we," "us," or "our" means Rideshare Rentals.
• "Website" means the Rideshare Rentals website and related webpages operated by us.
• "Personal Information" means information about an identifiable individual, as defined under applicable privacy legislation.
• "Service Providers" means third-party businesses or individuals that provide services to us, such as website hosting, customer relationship management, communications, analytics, payment processing, technology, marketing, and other business-support services.
• "You" or "your" means the individual accessing or using our website or providing personal information to us.

Depending on how you interact with us, we may collect personal information including:

• Name
• Telephone number
• Email address
• Information you provide in our quote or contact forms
• Information contained in comments or questions you submit
• Information necessary to evaluate or provide vehicle-related services
• Communications between you and Rideshare Rentals
• Information you voluntarily provide when speaking with our team

We may also automatically collect certain technical and usage information when you visit our website. This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring webpages
• Approximate geographic information
• Website interaction information
• Other technical information generated through your use of the website

We collect only information that is reasonable and appropriate for the purposes for which it is collected.

We may collect personal information directly from you when you:

• Complete a quote form
• Request information
• Call us
• Email us
• Send us a message
• Request a vehicle or service
• Communicate with our representatives
• Interact with our website

We may also collect certain information automatically through cookies, analytics technologies, pixels, tags, and similar technologies. Where required by law, we will obtain consent for the collection, use, or disclosure of personal information.

We may use your personal information for reasonable business purposes, including to:

• Respond to your inquiries
• Provide a quote
• Contact you regarding your request
• Determine your vehicle or service requirements
• Provide or arrange requested services
• Communicate with you about your application or inquiry
• Maintain business records
• Improve our website and services
• Understand how visitors use our website
• Prevent fraud, abuse, or unauthorized activity
• Maintain website and information security
• Comply with legal and regulatory requirements
• Resolve disputes
• Enforce our agreements and policies

We may also use your information to communicate with you about services or offers that may be relevant to your inquiry, where permitted by applicable law. We will not use personal information for purposes unrelated to the purpose for which it was collected unless you consent or the law otherwise permits us to do so.

If you provide your telephone number, we may use it to respond to your inquiry, provide requested information, communicate about your quote or application, or provide other communications related to services you have requested. Where applicable, SMS communications will be sent only in accordance with applicable consent requirements.

If you voluntarily opt in to receive SMS communications, you may be asked to confirm your consent. You may withdraw consent to SMS marketing communications at any time by following the unsubscribe instructions contained in the message or by contacting us. Message and data rates may apply depending on your mobile carrier. Providing your telephone number is not, by itself, consent to receive marketing communications where separate consent is legally required.

Our website may use cookies and similar technologies. Cookies are small files stored on your device that help websites recognize your browser and remember certain information. We may use cookies and similar technologies for purposes such as:

• Website functionality
• Security
• Analytics
• Understanding website traffic
• Improving website performance
• Measuring advertising effectiveness
• Understanding how visitors interact with our website

Some cookies may be provided by third-party technology or analytics providers. You can generally control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

We may use third-party analytics, advertising, and website measurement services to understand how visitors find and use our website. These technologies may collect information such as:

• Pages visited
• General location information
• Device information
• Browser information
• Website interactions
• Referral information
• Advertising interactions

These services may use cookies, pixels, tags, or similar technologies. We do not intend to use these technologies to collect more personal information than is reasonably necessary for the purposes described in this Privacy Policy.

We may disclose personal information to third parties where reasonably necessary for the purposes described in this Privacy Policy. For example, information may be disclosed to:

Service Providers

We may use third-party service providers for:

• Website hosting
• Customer relationship management
• Form processing
• Email
• SMS communications
• Analytics
• Advertising
• Website development
• Data storage
• Information technology
• Business administration

These providers may process information on our behalf.

Business Partners

Where appropriate and authorized, we may disclose information to businesses or vehicle providers involved in fulfilling your request.

Legal Requirements

We may disclose personal information when required or permitted by law, including in response to:

• Court orders
• Legal processes
• Government requests
• Regulatory requirements
• Law-enforcement requests

We may also disclose information when reasonably necessary to protect our rights, property, users, or the public.

Some technology and service providers used by Rideshare Rentals may operate or store information outside Canada. As a result, personal information may be processed or stored in countries outside Canada, including the United States or other jurisdictions where our service providers operate. Those jurisdictions may have privacy laws that differ from Alberta's laws.

Where required by Alberta's PIPA, our privacy practices will identify applicable countries and the purposes for which service providers may collect, use, disclose, or store personal information on our behalf. We take reasonable steps to use service providers that maintain appropriate safeguards for personal information.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, for related business or legal purposes, or as otherwise permitted or required by law. The appropriate retention period may depend on:

• The nature of the information
• The purpose for which it was collected
• Our business requirements
• Legal requirements
• Accounting or record-keeping requirements
• Dispute-resolution requirements

When personal information is no longer reasonably required, we will take reasonable steps to securely destroy, erase, or anonymize it.

We take reasonable measures to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, and theft. These measures may include administrative, technical, and physical safeguards. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. If a privacy breach occurs that meets applicable legal requirements, we will respond and provide notification as required by law.

Subject to applicable legal exceptions, you may request information about the personal information we hold about you. You may ask:

• Whether we hold personal information about you
• What personal information we hold
• How we use your information
• To whom your information has been disclosed, where applicable

You may also request access to your personal information in accordance with applicable Alberta privacy legislation.

If you believe personal information we hold about you is inaccurate or incomplete, you may request that we correct the information. We will take reasonable steps to ensure that personal information is accurate and appropriate for the purposes for which it is used.

Where we rely on your consent to collect, use, or disclose personal information, you may withdraw your consent subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to provide certain services or respond to certain requests. To withdraw consent or ask questions about your personal information, contact us using the information provided below.

Our website and services are intended for adults and individuals who are legally able to request or enter into the relevant services. We do not knowingly collect personal information from children for purposes unrelated to the provision of our services. If you believe a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

If Rideshare Rentals undergoes a business transaction such as a merger, acquisition, reorganization, financing, sale of assets, or similar transaction, personal information may be transferred as part of that transaction where legally permitted. Any such transfer will be handled in accordance with applicable privacy requirements.

If you have a concern about how Rideshare Rentals has collected, used, disclosed, retained, or protected your personal information, please contact us first so that we can attempt to resolve your concern. You may submit a privacy complaint by contacting us:

Rideshare Rentals
Email: info@ridesharerentals.ca
Phone: 855-945-5190

We will review privacy complaints and respond within a reasonable period. If you are not satisfied with our response or believe that your privacy rights under Alberta law have not been respected, you may have the right to contact the Office of the Information and Privacy Commissioner of Alberta.

We may update this Privacy Policy periodically to reflect changes to our services, our information practices, technology, legal requirements, and privacy requirements. When we make changes, we will update the Last Updated date at the top of this page. We encourage you to review this Privacy Policy periodically.

If you have questions about this Privacy Policy, your personal information, or our privacy practices, contact us:

Rideshare Rentals
Email: info@ridesharerentals.ca
Phone: 855-945-5190

Alberta Privacy Regulator

For more information about Alberta's private-sector privacy legislation, visitors may consult the Office of the Information and Privacy Commissioner of Alberta: https://oipc.ab.ca/legislation/pipa/