Making Car Hire Simple – Focus on Customer Experience

At Holiday Autos our mission is to help customers have happier holidays. As a leading car hire comparison website, we work with over 1,500 car hire brands in 40,000 + destinations to bring customers the best car hire deals.

We continuously work to strengthen our strategic partnerships to provide the best customer experience in the industry. Since June this year, we have worked with Green Motion UK to strengthen their overall customer experience in order to reinstate their services on HolidayAutos.com.

With our guidance, Green Motion UK has made huge strides to improve their customer experience. We have reintroduced Green Motion UK as a car hire brand on HolidayAutos.com on a trial basis beginning this week.

Some of the major improvements made by Green Motion UK include:

  1. Simplifying pick-up and drop-off
  2. Enhancing customer information and communication
  3. Reducing the cost of damage fees

Top 10 Things to See & Do in Geneva on a Budget

The beauty of Geneva is not restricted to the boundaries of the city. Getting out and exploring local areas is often the key to finding the most beautiful views. Hiring a car is the best way to escape the tourist-traps of the city centre and get a true feel for the city and culture. Keep reading to discover our top ten things to see and do in this fascinating city.

Looking for fun days out for the whole family that will cost next to nothing? Annecy animal park is the one for you. You’ll have to cross the border into France for this trip, costing around €7/8 on the toll road. The park, however, is totally free of charge for both you and the kids.

See deer roaming in their natural habitat or take a walk around the huge park for a relaxing, nature-filled experience.

How to Pick Up A Rental Car: Everything You Need to Know

When you arrive at your destination, you want to start enjoying your holiday straight away. Once baggage collection and passport control are out of the way, car hire makes that possible. However, it’s important to know how to pick up a rental car.

Not all car hire brands are located together in one place. Depending on the airport where you collect, they can be in different vicinities to the airport. There are 4 different pick-up locations to select from on our website:

  • In terminal – directly at the airport terminal.
  • On airport – location is within the grounds of the airport, but not within the terminals.
  • Free shuttle buses – they are located outside the airport and require a shuttle bus to get there.
  • Meet & greet – a representative from the rental company will meet you in the airport and direct you to the rental desk.

Car Hire Fuel Policies: All you need to know

Hiring a car on holiday makes the trip less stressful, gives you more freedom and is more enjoyable for everyone. Whether you are a regular or a first-timer renter, working out the details can be tricky.

Each car hire brand has different policies for all aspects of car rental, from drop-off times to insurance costs.

The car hire fuel policy is one such confusion. They’re often misunderstood, with an unclear purchase causing frustration for both the customers and the car hire brand.

At Holiday Autos, we want to make life easier for everyone. Our car rental fuel policy guide will help you get a clear idea of the different options available and discover which is the best policy for you.